I suspect the constant plugging/unplugging of the Micro B connector (on the drive) shocks (I've seen a spark arc across the gap when plugging it in) and wears the interface. I've said this (too) many times, but based on my experience and reports from others, external drives* are highly prone to failure, usually the USB interface fails before the drive itself. Hard drives are currently the only choice for large 1TB+ storage. I think the scrambled names are generated from some hash from the file. Red means unrecoverable with a scrambled name. Sometimes videos and images are partially playable/viewable, but still incomplete. Yellow is incomplete and will have a scrambled name. Check for on how instructions on how to decase your drive as there are few drives (I know about older WD drives) that have the USB connector soldered directly to drive itself.Īs I recall, files that are green are complete and should have the correct name. Most portable drives have a standard SATA connector once you remove it from the case. If you still can't see the contents of the drive, remove it from case and connect it directly as an internal drive. They're better at diagnosing drives than the Windows utilities. Next give Easeus Data Recovery Wizard a try: and Partition Magic a try, Partition Magic first. You can boot from a live Linux Distro like Unbuntu (you can install it and run it from a flash drive) and check the drive that way. Next step is to try to mount it is Linux. Again, it provides additional power to the drive. Also add a dual USB 3.0 cable like this to your troubleshooting toolbox. USB 3.0 provides 12v of power vs 5V on USB 2.0. If you're not connecting the drive through a USB 3.0 port, try that. Is it spinning continuously? Is it spinning then slowing down? Is it clicking? If it's slowing down or clicking, it may not be getting enough power.
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